Please remember to send your renewal application and the Ongoing Professional Development Documentation Form as soon as you receive your renewal notice.

The DCFS CANTS background check must be completed before a credential can be issued. Waiting until the week before your credential expires to submit your application may result in your credential becoming inactive. If a credential becomes inactive, a Service Matrix will be required for reinstatement.

Bonus Tip: Make sure Provider Connections has a current email address on file that you use regularly. Renewal notices and important credentialing information are sent by email, and having an up-to-date email address can help you avoid missing important deadlines.