Processing Time

As many of you know, Rob Derry and Carrie Woodside retired as of June 30. The processing time allowed Provider Connections has always been 7-10 days, but staff has been extremely efficient. With only two staff remaining, please allow us this time frame before checking on the status. Communication is done via email. If you have not received an email after 10 days, please email or call us.  We appreciate you patience.


Please Put Building and Room Number on Mail.

We have been informed by one of the package express carriers that they will return mail that does not have the Building and Room Numbers on them.  The complete address for Provider Connections is:

Provider Connections

20 Horrabin Hall

Western Illinois University

1 University Circle

Macomb, IL 61455