This week Early Intervention staff continue working with other IDHS partners to have our weekly vouchers processed correctly in the new system we reported on previously. Minor transition issues and learning curves are still to be expected, but we have had great success for the most part!
Today, vouchers for the week of 08/04/2021 were issued by the IOC! The majority of the vouchers processed smoothly, with less than five held back. These few are being researched by different teams to move them successfully to payment.
We ask that you please continue to have patience and know that we are processing vouchers with our available funds.
We know that any payment delays impacts our providers and we will continue to work with our partners to ensure the new system works as expected as quickly as possible. We appreciate your continued patience and support as we move forward utilizing the new system.
Please continue to watch the Provider Connections website for further payment information.