What’s in a Name? How you list your name is important for many reasons. We ask for your full legal name. We are finding that many names are not matching as far as IMPACT, IDFPR, and Provider Connections are concerned. If your IDFPR license uses a middle initial, so must your [...]
Provider Connections receives the same notifications you receive. There is no need to call or email us to tell us the results complete. There is a process and the CANTS results are entered in the order they are received. Then credentials must be issued, Central Billing Office (CBO) information entered, and [...]
Call Center Hours Effective July 12, 2023, IMPACT Provider Enrollment Services will temporarily ONLY be available to handle phone calls on Monday, Tuesday, and Friday between 8:30 a.m. and 5:00 p.m. No phone calls will be received on Wednesdays and Thursdays to allow IMPACT staff time to address the backlog of [...]
Service Coordinator Training Requirements and Opportunities The following resource was developed in collaboration with the CFC Service Coordinator Trainer Forum. It is a tool that outlines the required trainings for SCs and also recommended offerings and readings. Service Coordination Training Requirements & Opportunities for Professional Learning
